Privacy Policy

This Privacy Policy applies to this website and governs data collection and usage.

By submitting your personal information to us, or interacting with our website, you acknowledge and agree to the processing of your personal information as set out in this Policy. If you do not agree to this Policy, you should not interact with our website.

Collection of Personal Information

We may collect personal information, such as your name, email address, phone number, and state when you voluntarily submit it through our website.

We collect your Internet Protocol (IP) address. An IP address is a number that is assigned to your computer when you use the Internet. The IP address data that we collect does not contain any personally identifiable information about you and is used to administer our site, to determine the numbers of different visitors to the site and to gather demographic data. However, when you submit personal information via this website, that information becomes identifiable and is kept on record as having come from your IP address. This information may be used to identify you on subsequent visits to this site, and to other sites associated with it, and to personalise your user experience.

Use of Personal Information

We may use your personal information to:

• Respond to your enquiries and fulfill your requests.
• Send you newsletters, marketing communications, and other information that may be of interest to you.
• Improve our website and marketing efforts.
• Conduct research and analysis.

Sharing of Personal Information

Where permitted by applicable law, we share your personal information for third parties to deliver services or in our legitimate interest including third-party service providers who perform services on our behalf in connection with this website, including website hosting and analytics.

We may disclose personal information to regulatory authorities and other third parties to comply with a regulatory or legal obligation, to enforce our rights, or where we have a good faith belief that it is necessary for the protection of a legitimate or vital interest such as the safety of a person or property, to the extent permitted by applicable law.

Data Tracking

We and our third-party partners use various technologies to collect information automatically when you interact with our website, such as cookies, web beacons, pixels, and tracking scripts (including scripts provided by partners for dynamic number insertion and form tracking). These technologies help us operate our website, analyze usage, attribute leads to marketing sources, and support our advertising activities. For more information about our use of cookies and your choices, please see our Cookie Policy

Call Analytics

To understand the effectiveness of our marketing efforts, we utilize call tracking services. When you call certain phone numbers displayed on our website or in our marketing materials, WhatConverts collects information associated with the call on our behalf. This typically includes your phone number (Caller ID), the specific tracking number you dialed, the date, time, and duration of the call, and information linking the call to the marketing source (such as the ad you clicked or the webpage you visited). We use this information for analytics, attribution, and to improve our services.

Please be aware that calls to these tracked numbers may be recorded for purposes such as quality assurance, training, and service improvement. By continuing with the call, you consent to the recording where legally permissible.

Form Information

When you submit information through forms on our website (such as contact forms or quote requests), we use services provided by 3rd party partners to collect and process this information on our behalf. This includes the data you enter into the form fields (e.g., name, email, phone number, message content), your IP address, and information linking your submission to the marketing source that brought you to our site. We use this data to respond to your inquiry, provide requested services, attribute leads, and for analytical purposes.

Data Connections With Partners

We share information about actions taken on our website, such as completed phone calls or form submissions, with third-party analytics and advertising partners, including Google (utilizing services like Google Analytics and Google Ads). This sharing serves several purposes:

• To measure the performance and effectiveness of our advertising campaigns.
• To enable advertising platforms to be more relevant.
• For website analytics and reporting purposes.

These partners process this information according to their own privacy policies. Under the California Consumer Privacy Act (CCPA), as amended by the CPRA, 'Sharing' includes disclosing personal information for cross-context behavioral advertising. We may 'Share' certain information with advertising partners like Google to optimize and measure our advertising campaigns. California residents have the right to opt-out of this 'Sharing'. Please reach out to our offices if you wish to opt-out of this.

You have certain rights regarding your personal information, subject to local data protection laws. These may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Opt-out of the 'Sale' or 'Sharing' of your personal information (for California residents).
• Limit the use of your Sensitive Personal Information (for California residents, if applicable).
• Obtain a portable copy of your information.

Use of Cookies

This website uses "cookies" to help personalise your experience. For more information, please see our Cookie Notice.

Security of Your Personal Information

We secure your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols and technology to protect your personal information during transmission and once it is received. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Storage and Processing

Regardless of your location, information collected is processed and stored in databases located within the United States.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you about significant changes in the way we treat personal information by updating any privacy information on this page. Your continued use of the website and/or services available through this site after such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by that Policy.

Contact Information

We welcome your questions or comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy, please contact us immediately.